Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services. By using the site, you agree to the practices described below.
Privacy terms
We collect only information reasonably needed to operate, secure, and improve our services. We apply safeguards and limit access internally.
- Information you provide. When you submit a form or request support, you may provide your name, organization details, and project context. We use it to respond and deliver the service you requested.
- Service communications. We may use your provided contact details to send operational updates related to your request. These messages are intended to complete the service and maintain continuity.
- Technical data. We may collect IP address, device type, browser, and basic diagnostics to maintain site reliability. This helps detect abuse, prevent fraud, and troubleshoot issues.
- Usage analytics. We may measure site interactions to understand what works and what needs improvement. We prefer aggregated insights where possible to reduce identification.
- Cookies. Cookies may support session continuity, preferences, and analytics. You can manage cookies in your browser, though some features may be limited.
- Purpose limitation. We use information for service delivery, security, support, and improvements. We do not use your data for unrelated purposes without a legitimate basis.
- Access controls. Access to data is restricted to personnel who need it to operate the service. We apply least-privilege principles and review access patterns as needed.
- Security measures. We use administrative and technical safeguards to reduce unauthorized access. No system is perfect, but we continuously improve controls and response.
- Data retention. We retain information only as long as necessary for the purposes described or for legal obligations. We periodically review retention to remove unnecessary data.
- Service providers. We may share limited data with vendors who help run the site or deliver services. Providers are expected to use the data only for contracted purposes.
- Legal disclosure. We may disclose information when required by law or valid legal process. We may also share data to prevent fraud, security threats, or harm.
- Business transfers. If we are involved in a merger or asset transaction, relevant data may be transferred. We aim to protect confidentiality during such events.
- International processing. Data may be processed where our team or providers operate. We seek to apply protections consistent with this policy.
- Children’s privacy. The site is not intended for individuals under 18, and we do not knowingly collect children’s data. If you believe this occurred, contact us for remediation.
- Your choices. You can limit information you submit and adjust browser privacy settings. Where available, you may opt out of certain analytics functions.
- Access and correction. You may request access to personal information we hold and request corrections. We may need identity verification to protect your data.
- Deletion requests. You may request deletion when we have no ongoing need or legal requirement to retain the data. Some records may be retained for compliance or dispute resolution.
- Communications preferences. For non-essential updates, you can opt out by following instructions in the message. Operational notices may still be sent when necessary.
- Do Not Track. Some browsers send signals that are not uniformly interpreted. We manage tracking using standard cookie and analytics settings where possible.
- Policy updates. We may update this policy as practices or laws change. The “Last updated” date reflects when changes take effect.